Vanessa's Handmade Designs

Creative designs with YOU in mind!

Payment Policy:
I accept all major credit cards via PayPal.

 For custom orders  a 50% non-refundable down payment of the original estimate is required before production can begin. At project completion remaining balance due must be cleared before final project will be shipped.

Cancellation Policy:
If production of a custom order has already begun and customer decides to cancel order, customer will still be responsible for the cost of materials. A separate invoice will be emailed with the cost of materials etc… A prompt payment is appreciated.

Shipping Policy:
I aim to ship either within 1-2 business days, depending on the time you place your order. All orders are shipped via USPS with DELIVERY CONFIRMATION. If you would like to add insurance please contact me BEFORE placing your order and I will create you a "custom order" listing with the added shipping cost.

CUSTOM ORDERS will be shipped via USPS Priority Mail, within 1-2 business days AFTER you have approve your emailed proofs.

• PLEASE make sure your shipping info is correct!

Return Policy:
Satisfaction Guaranteed!! I take great pride in my work and I hope that you love the things I make for you. However, if you are unhappy with your purchase for any reason simply notify me by email, send the piece back in good/unused condition within 14 days, and I will refund your purchase price .
Note: I will not refund the price of original shipping fee or return shipping fees. 

Custom Orders Policy’s
Custom orders and pre-made items listed in my shop, that you would like personalized simply send me an email after checkout.

* Buyers, customer,(i.e. employer for "made to hire" /custom made orders); have NO exclusive rights to duplicate any product without designer/owner's,(Vanessa Long of “Vanessa's Handmade Designs ") consent.

©  2013  Vanessa's Handmade Designs
Questions? Send me an  Email